The Concierge Alliance’s mission is to support and elevate the capabilities of the Hospitality Community of Napa Valley to best serve visitors to our destination. Our programs facilitate:
Networking that will enhance relationships within the Hospitality Community so its members can collaborate most effectively on behalf of the guest.
We provide Education to continuously expand and enhance the knowledge of the region and Customer Service to those serving visitors.
We support the Hospitality Community with easily accessible information and resources needed to serve the guest.
CANVAS provides resources, insight, introductions, information and opportunities that enable our hospitality "ambassadors" to provide optimal experiences for our visitors to Napa Valley and Sonoma.
The Concierge Alliance of Napa Valley and Sonoma, CANVAS, is a dynamic organization comprised of outstanding leaders in the hospitality community. CANVAS Members continually provide guests to Napa and Sonoma with the best possible experiences. We are proud to have such dedicated and loyal individuals participating in the programs facilitated by CANVAS that benefit our Community.
Our philosophy is that to the degree that everyone in the Hospitality Community is well connected; constantly learning and growing, which keeps them excited about their role; and they have access to all possible information, they will have a superior interaction with the guest. This positions them to have a positive influence on whether the guest is inclined to return, and spread the word about Napa Valley being a very desirable destination. In doing this the Hospitality Professionals develop a sense of pride in their contribution to the economy of Napa Valley.
CANVAS has a team of wonderful people who share the same vision. We invite you to participate in the many opportunities to market your business and connect within the Hospitality Community.
Benefits of membership include:
Invitations to informative/educational meetings
Property and business showcases
Socializing and networking to initiate and strengthen relationships
The CANVAS Website—an incredible information and marketing tool which enables Associate Members to present their unique features and offerings to Concierges and Tour Guides that will help them accommodate the best match for their guests' interests, and Directories of all Concierges and Tour Guides so Associate Members can proactively reach out to Concierges, Tour Guides and each other.
Custom member mapping capacities
We look forward to working with you and getting to know you, your business, and your services even better!
Phone: (707) 254-5495
History: Founded in 2009
Founder: Colby Smith
“We felt the guests were definitely the right target for our property, and all the feedback was very positive.”
~ Dan Michael, Director, Experience Marketing | E&J Gallo “My membership with CANVAS is probably the best return I get for the money spent.”
~ Don Rickard, Platypus Tours Limited“Thank you CANVAS for creating platforms that increase visibility for your member businesses both inside and outside wine country.”
~ Ann Marie Conover,Dir. of Marketing & Communications, Meadowood Napa ValleyRead more...
“I learned so much on our Research Day tour. I am looking forward to attending as many events as my schedule will allow.”
~ Ivana Kurian, Napa Valley Destination Council, Visitors Center“I think your Appellation educational series is one of the best ideas I’ve heard of recently.”
~ Drinda Petroni, Petroni Vineyards“The Quick Connect was one of the best networking nights I have spent.”
~ Donna Altes, Concierge, Napa Valley Marriott Read more...